Account
Customer service > Returns - Return Form
You have fifteen days from when you receive your order to return an item for a refund, if you wish to send it back. The item must be returned in its original condition and packaging.
Please fill in the following return form carefully and send it to us.

To find out more about our returns policy, you can check our Terms and Conditions in our footer website.
ADDRESS
51 rue des Francs-Bourgeois
75004 Paris
France
Opening hours
Mondays to Saturdays
From 11.00 am to 7.30 pm

Sundays
From 12.00 am to 7.30 pm
E-MAIL
[email protected]
Name *
First name *
Phone
Email address *
Order n° *
Purchase date *
Delivery date *
Reason of return*
Product(s) *
  • Return : You have fifteen days from when you receive your order to return an item for a refund, if you wish to send it back. The item must be returned in its original condition and packaging.
    Please fill in the following return form carefully and send it to us.

    To find out more about our returns policy, you can check our Terms and Conditions in our footer website.
  • Refund: Refund will be done within fifteen days after your return.